Effective Date: January 27, 2026

Junkernaught Junk Disposal Service ("Junkernaught," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at junkernaught.com (the "Website") or use our junk removal and disposal services (the "Services"). This Policy applies to all users of the Website and Services.

By accessing the Website or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not access the Website or use our Services.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on the Website and updating the effective date. Your continued use of the Website or Services after such changes constitutes your acceptance of the updated Policy.

We collect information that you provide directly to us, as well as information collected automatically.

• Contact and Booking Information: When you request a quote, book a service, or contact us, we may collect your name, email address, phone number, physical address, and details about the items for removal (e.g., descriptions or photos).
• Payment Information: For bookings and payments, we collect billing details such as credit card numbers, expiration dates, and security codes. We use secure third-party payment processors and do not store full payment card details on our servers.
• Account Information: If you create an account on the Website, we collect your username, password, and preferences.
• Communications: Information from emails, calls, or other interactions with us.

• Device and Usage Data: IP address, browser type, operating system, pages viewed, time spent on the Website, and referral sources.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user activity, remember preferences, and improve the Website. You can manage cookie preferences through your browser settings.
• Location Data: Approximate location based on IP address or provided during booking for service routing.

We do not collect sensitive personal information such as race, ethnicity, health data, or biometric information unless voluntarily provided and necessary for the Services.

We use your information to:

• Provide, schedule, and perform the Services, including sending confirmations, reminders, and invoices.
• Process payments and manage billing.
• Communicate with you about your bookings, promotions, or updates.
• Improve our Website and Services through analytics and feedback.
• Comply with legal obligations, resolve disputes, and enforce our Terms of Service.
• Prevent fraud, abuse, or security risks.
• Send marketing communications if you opt-in (you can opt-out at any time).

We do not sell or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party vendors who assist with payment processing, email services, analytics (e.g., Google Analytics), or hosting. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• Affiliates: With affiliated companies under common control, subject to this Policy.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. For example, we use encryption for payment data and secure servers. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

In the event of a data breach, we will notify affected users as required by law.

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: Request access to or correction of your data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Opt-Out: Opt-out of marketing communications or the sale of data (note: we do not sell data).
• California Residents (CCPA/CPRA): California residents have additional rights, including knowing what data we collect, opting out of sales (though we do not sell data), and non-discrimination. To exercise CCPA rights, contact us as described below. We may verify your identity before processing requests.
• Other Jurisdictions: Residents of other areas (e.g., GDPR for EU users) may have similar rights; contact us for details.

To exercise your rights, submit a verifiable request via email to shane@junkernaught.com. We will respond within the timeframes required by law.

We use cookies for essential functions (e.g., session management) and non-essential purposes (e.g., analytics). You can disable cookies in your browser, but this may limit Website functionality.

We may use third-party services like Google Analytics, which collect data about your interactions. These services have their own privacy policies.

Do Not Track (DNT): We do not respond to DNT signals, as there is no industry standard for compliance.

Our Website and Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it. If you believe a child has provided us with information, contact us immediately.

Our servers are located in the United States. If you access the Website or Services from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our Services, you consent to this transfer.

We retain your information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements—typically up to 7 years for financial records or as required by law. After that, we may anonymize or delete data.

The Website may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.

For questions about this Privacy Policy or your information, contact us at:

• Email: shane@junkernaught.com
• Address: Junkernaught Junk Disposal Service, 26571 Avenida Deseo, Mission Viejo, Ca 92691

Thank you for trusting Junkernaught with your privacy!